This accessibility statement applies to content published on Kingston Data domain. This website is run by the Insight and Data Team as part of the Adult Social Care and Health Directorate at The Royal Borough of Kingston upon Thames council. 

We want as many people as possible to be able to use this website. For example, that means you should be able to:

    • change colours, contrast levels, and fonts
    • zoom in up to 300% without the text spilling off the screen
    • use this website on most modern browsers and devices
    • navigate most of the website using only a keyboard
    • navigate most of the website using speech recognition software
    • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

    • older documents linked to our historical Joint Strategic Needs Assessment (JSNA) section are in PDF format 
    • tables do not have row headings
    • documents have poor colour contrast
    • heading elements are not consistent
    • images do not have captions or alt text
    • document attachments are not written in plain English

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print or braille, email data@kingston.gov.uk

You will need to tell us:

    • the web address (URL) of the content you cannot access
    • your name and email address
    • the format you need

We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, email data@kingston.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Royal Borough of Kingston upon Thames Council is committed to making its website accessible, in accordance with the public sector bodies (websites and mobile applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the  Web Content Accessibility Guidelines version 2.1  AA standard, due to the following non-compliances listed: 

    • Some images do not have captions or alt text. This means users of assistive technologies do not have context of what the images convey. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
    • Some content looks like headings but is not. This makes it difficult for screen reader users to navigate the page. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
    • Some pages have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.1 (Use of Colour).
    • We use inaccessible PDFs in the ‘JSNA’ section of the website. Non-HTML documents published on or after 23 September 2018 must have an accessible format. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content). 
    • Our interactive tools are difficult to navigate using a keyboard only. This makes it difficult for users of assistive technology. This fails WCAG 2.1 success criterion 2.1.1 Keyboard. 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Interactive tools and transactions

The interactive tools in ‘Data by Theme’ are difficult to navigate when just using a keyboard – which doesn’t meet success criterion 2.1.1 Keyboard of the WCAG 2.1 AA standards.

We will be looking to review this section to see how we can make interactive tools more accessible

PDFs and other documents

Many PDF documents within the ‘JSNA’ section are not accessible for a number of reasons, including missing text alternatives and missing document/table structure so they’re not accessible to a screen reader. This fails WCAG 2.1 success criterion 4.1.2 (name, role value).

Images

Some of our pages and documents contain complex images such as diagrams, charts, graphs or infographics. Some of these may not be adequately described. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We are working to correct this.

Non-compliance with the accessibility regulations 

Interactive tools and transactions

The interactive tools in ‘Data by Theme’ are difficult to navigate when just using a keyboard – which doesn’t meet success criterion 2.1.1 Keyboard of the WCAG 2.1 AA standards.

We will be looking to review this section to see how we can make interactive tools more accessible

PDFs and other documents

Many PDF documents within the ‘JSNA’ section are not accessible for a number of reasons, including missing text alternatives and missing document/table structure so they’re not accessible to a screen reader. 

We have undertaken a full audit of all the PDF documents accessible via the Kingston Data website and identified 15 documents (out of 119) that were produced on or after 23 September 2018 which would not currently be fully accessible. This fails WCAG 2.1 success criterion 4.1.2 (name, role value).

All PDF document produced on or before 23 September 2018 have undergone an accessibility check and haven an embedded accessibility report, it is our intention to revisit these documents and replace them with a more accessible version.

Images

Some of our pages and documents contain complex images such as diagrams, charts, graphs or infographics. Some of these may not be adequately described. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We are working to correct this.

Disproportionate burden 

We currently are not claiming disproportionate burden on any area of the Kingston Data Website.

Content that’s not within the scope of the accessibility regulations

The vast majority (94 or 86%) of PDF documents within the ‘JSNA’ section of the Kingston Data Website were produced before 23 September 2018. 

The accessibility regulations do not require us to fix PDFs or other documents published before this date if they’re not essential to providing our services.

Our intention is to phase these documents out and replace them as new versions of reports produced.

The 2023 JSNA is currently scheduled for publication Autumn/Winter 2023.

Maps

Maps are excluded from the accessibility regulations as long as any essential navigational information they provide is available.

What we’re doing to improve accessibility

We plan to remove and replace legacy documents by spring 2024 with accessible versions.

Preparation of this accessibility statement

This statement was prepared on 01/07/2023. It was last reviewed on 31/01/2024.

This website was last tested on 20/01/2024. The test was carried out by our test team at The Royal Borough of Kingston upon Thames council. 

We tested a selection of pages, making sure those tested reflected the variety of different page layouts used on our website.

It will be reviewed again on 31 March 2024.